HMRC have advised that they are having intermittent issues and delays with RTI submissions and responses. Work is urgently being carried out to fix the issue.

NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2024/25 tax year version.

BrightPay Connect - Overview

BrightPay Connect is an online self-service portal enabling automated backups and online accessibility. 

BrightPay Connect is an optional add-on to the current software, bringing additional features and benefits to payroll bureaus, employers and even employees. 

 

Employees

BrightPay Connect enables employees to log in to their self-service portal using their PC, Mac, tablet or smartphone. Within the employee’s self service portal, employees can access and retrieve payslips and other documentation.

Employees can also use the self-service portal to view and update various personal information, such as phone number and postal address.

The self-service portal also includes an employee calendar, allowing employees to view past and scheduled leave, such as annual leave, sick leave, and statutory leave. Employees can request annual leave through the portal.

Employers

With BrightPay Connect, employers can access an additional layer of data. Employers can access the payslips, calendars and information of all employees in the employer data file.

If an employee requests annual leave via their self-service portal, the employer will get a notification to approve or reject the leave request. In doing so, the employee will instantly get confirmation of the leave, and the leave will be added to the employee's calendar in both the employee and employer portals as well as in the BrightPay employer data file itself.

Reporting is also integrated with BrightPay Connect. All reports can be viewed from within the employer self-service portal, allowing employers to access reports on the go anytime. P30 details are also included, with a record of HMRC payments made and amounts still due to HMRC.

A useful feature of BrightPay Connect is the secure online backup. While signed in to it, payroll data is automatically backed up every 15 minutes when the employer file is open in the BrightPay software and again when you close out of the employer file. A historical set of backups is maintained so that a backup can be restored from the cloud at any time.

Employers also have the ability to grant access to other users such as their accountant, bookkeeper or other co-workers.


Bureaus

For accountants, bookkeepers and payroll bureaus who offer payroll services to a number of clients, BrightPay Connect brings additional benefits.

Along with all the employer functionality stated above, BrightPay Connect provides bureaus with a multi-company platform. Multiple users can be added to access these companies, with the option to restrict users from certain payroll data if required.

BrightPay Connect enables payroll bureaus to provide an online portal, not only for their client’s employees, but also an employer portal for direct use by their clients. This employer portal can be branded with a bureau's details, and enables the employer to view payroll reports, P30s, employee calendars, all employee information and more.


Please note:  although BrightPay Connect allows payroll information to be stored online, the payroll software itself is still desktop based.

Need help? Support is available at 0345 9390019 or [email protected].

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