NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2024/25 tax year version.

Common HMRC Error Messages


Please find below guidance on the most common error messages that you may receive when sending payroll information using RTI to HMRC.

Please note: These error messages are generated by HMRC and not by BrightPay. If you require further assistance, please call the HMRC Employer Helpline on 0300 200 3200.

 

Need help? Support is available at 0345 9390019 or [email protected].

23-24 BrightPay - System Requirements23-24 BrightPay - DownloadIntroduction to BrightPayImportant Information for Mac UsersStarting the New Tax YearImporting From The Previous Tax YearInstalling BrightPayMoving to BrightPay from another payroll softwareBureau Enhancements - Useful Functionality for Bureau Licence HoldersEmployer DetailsEmployee DetailsCoding NoticesPayroll CalendarProcessing PayrollImporting Pay Data using CSV FileDistributing PayslipsPaying EmployeesRTICommon HMRC Error MessagesAnalysisPayroll JournalsHMRC PaymentsMaking Corrections to PayrollScheduling Future PaymentsSwitching an Employee's Pay FrequencyDirectorsOff-Payroll Working (IR35)StartersLeaversStudent Loan DeductionsPostgraduate Loan DeductionsStatutory PaymentsAttachment of EarningsExpenses & BenefitsPensions (outside of Automatic Enrolment)Payroll GivingYear EndRates & Thresholds at a GlanceTaxNational InsuranceNational Minimum/Living WageMileage Allowance Payments (MAPs)Employment AllowanceApprenticeship LevyTermination Awards & Sporting TestimonialsGender Pay Gap ReportingLeave Reporting & Employee CalendarAnnual LeavePayslip TranslationsBacking Up/Restoring Your PayrollConstruction Industry Scheme (CIS)Automatic EnrolmentBrightPay ConnectGDPRBright Terms and Conditions and BrightPay End User Licence AgreementBright ID