HMRC have advised that they are having intermittent issues and delays with RTI submissions and responses. Work is urgently being carried out to fix the issue.

Personal

To add a new employee to BrightPay, select Employees, followed by New Employee.

Complete the Personal Details for an employee as follows: 

Title

Enter the employee's title, if known.


First name

The employee's first name is a mandatory RTI requirement, enter accordingly.


Middle name

Enter the employee's middle name, if applicable.  


Surname

The employee's surname is a mandatory RTI requirement, enter accordingly.


Date of birth

Enter the employee's date of birth. This is a mandatory requirement.


Gender

This is a mandatory RTI requirement. Select 'Male' or 'Female' accordingly.


Address

Enter the employee's address as well as a valid post code. The employee's address is mandatory for RTI, if their National Insurance number is not known. 


Email address(es)

Enter a contact email address for the employee. Select whether it is a work address or a personal address from the drop down menu. To add additional email addresses, click Add Email Address and repeat the process. If more than one email address is added, specify which is to be the primary address. The primary email address will be used for the emailing of payslips etc.

Phone number(s)

Enter a contact telephone number for the employee. Select whether it is a work or personal phone number from the drop down menu and then enter the telephone number. To add additional phone numbers, click Add Phone Number and repeat the process. If more than one phone number is added, specify which is to be the primary contact number.

 

Employee Photo


To add the employee’s photo to their record, double click on the photo icon and browse to where you have the photo saved.

 

THE EMPLOYEE’S PERSONAL DETAILS ARE NOW COMPLETE. SELECT THE ‘EMPLOYMENT’ TAB TO CONTINUE TO SET UP THE EMPLOYEE’S RECORD.

Need help? Support is available at 0345 9390019 or [email protected].

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