HMRC have advised that they are having intermittent issues and delays with RTI submissions and responses. Work is urgently being carried out to fix the issue.
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BrightPay's new cloud version is the future. If you are a current BrightPay for Windows/Mac customer, you should consider moving to the cloud version.
If you are a new customer, we highly recommend that you sign up for the cloud version instead of purchasing the desktop version. Annual and monthly pricing plans are available.