HMRC have advised that they are having intermittent issues and delays with RTI submissions and responses. Work is urgently being carried out to fix the issue.
BrightPay's new cloud version is the future. If you are a current BrightPay for Windows/Mac customer, you should consider moving to the cloud version.
If you are a new customer, we highly recommend that you sign up for the cloud version instead of purchasing the desktop version. Annual and monthly pricing plans are available.