Aug 2016

BrightPay shortlisted for Payroll Product of the Year Award

The Payroll World Awards finalists have just been announced. We are delighted to reveal that BrightPay has been shortlisted for the ‘Payroll Software Product of the Year’ award for the second year running.

A panel of 12 judges now face the daunting task of deciding on winners for each category. 142 companies have been shortlisted for all the awards. For the payroll product of the year, the judges are looking at each finalist to examine where the payroll software can offer business benefits to their customers.

The payroll software industry has become increasingly competitive and the Payroll World judges want to see evidence that BrightPay can provide the following;

Offering significant cost savings/business benefits to clients
Customer satisfaction including client testimonials
Innovative client solutions

A few interesting statistics from BrightPay’s recent customer survey include:

BrightPay has a 99% customer satisfaction rate and 98% for customer support.
99.7% of customers rate BrightPay as excellent, very good or good for overall quality.
Customers describe BrightPay as reliable, high quality, useful, unique and good value for money.
99.5% think BrightPay’s interface is user-friendly.
99.8% agree BrightPay is automated.
99% of customers save time and money.
88% save on administration. 99.5% of customers believe that BrightPay is committed to keeping up with changes in payroll legislation
98% of customers rate our customer service as excellent; very good or good.
BrightPay has a 98% satisfaction rate for customer support.
97% agree customer support are knowledgeable and 99% agree they are professional.
98% of customers find it beneficial that BrightPay includes free email and phone support.
90% of customers agree that BrightPay's customer support has improved in the last year.