HMRC have advised that they are having intermittent issues and delays with RTI submissions and responses. Work is urgently being carried out to fix the issue.

NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2024/25 tax year version.

Adding/ Amending Departments

To access this utility, click Employer.


1) To add a new Department – 
select Departments on the menu toolbar, followed by New. Type in the desired department name and click Save. To set up additional department names, click the New button again on the menu toolbar and repeat the process. 

2) To view or edit a Department – select Departments on the menu toolbar. Select the department name from the department listing. View and amend accordingly. Click Save Changes. 

3) To delete a Department – select Departments on the menu toolbar. Select the department name from the department listing and click Delete on the menu toolbar. Click Yes to confirm you wish to delete the department.

4) To view which employees have been assigned to a particular Department
-  select Departments on the menu toolbar, followed by the department name from the department listing. Click Where Is It Used? Employees who have been assigned to the department chosen will be displayed on screen. 


To view the pay periods in which an employee has been assigned to this department, click on the employee's name to display the periods on screen. The payslip for any of the pay periods displayed on screen can be individually viewed by clicking on the pay period you wish to view.

Need help? Support is available at 0345 9390019 or [email protected].

Installing BrightPayImporting Details From The Previous Tax YearImporting details from another payroll packageEmployer DetailsEmployee DetailsProcessing PayrollPayslip TranslationsMaking Corrections to PayrollPre-paying an EmployeeScheduling Future PaymentsSwitching an Employee's Pay FrequencyRTICommon HMRC Error MessagesHMRC PaymentsAnalysisStartersLeaversStudent Loan DeductionsStatutory PaymentsPensionsAttachment of EarningsPayroll GivingDirectorsEmployee CalendarHolidaysTaxNational InsuranceEmployment AllowanceRates & Thresholds at a GlanceYear EndBacking Up/ Restoring Your PayrollGeneralBrightPay Licence Terms and ConditionsAutomatic EnrolmentConstruction Industry Scheme (CIS)