HMRC have advised that they are having intermittent issues and delays with RTI submissions and responses. Work is urgently being carried out to fix the issue.

NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2024/25 tax year version.

Employee Portal - My Details

The My Details page provides an employee with an overview of the personal details that their employer currently holds for them and allows an employee to request any updates. 

Updating Your Personal Details

 

1) Should you wish to view or update your personal details, within 'Employee Details', simply click 'Update my details'. Alternatively, click 'My Details' on the top menu bar.

2) To add or change details, click the 'Change' button next to each applicable field and enter or update the details as required. Click 'Submit Request', when completed.


Your employer will receive a notification with the details of your request for approval.

 

Please note: Some important details that your employer must report to HMRC such as date of birth, National Insurance number (NINO) and tax code cannot be changed here. For security, sensitive details (e.g. payment bank account information) are not displayed here either. Please contact your employer directly if any of these details needs to be updated.

 

Need help? Support is available at 0345 9390019 or [email protected].

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