Enabling Employee Access to Self Service

BrightPay Cloud provides a web-based portal where employees can view/ download their payslips and other payroll documents, view their calendar, request annual leave and view/ edit their personal details.

There are two ways for an employer/ bureau to set up employee access to self service:

a) When connecting an Employer to BrightPay Cloud for the first time

1) Within your BrightPay software, open the company you wish to connect and click the Cloud icon in the top right hand corner of the screen.

2) Enter your BrightPay Cloud login details and click ‘Sign In’.

3) Next, click 'Connect Employer to Cloud' to bring you through to the set-up wizard.

4) Read the information on the following two screens and click ‘Next’ when ready.

5) On the Employee Self Service screen, if your employees will be availing of the employee self-service facility, select when you would like finalised payslips to be made available to them and click ‘Next’ again.

6) On the following screen, confirm the employees who will have access to Self Service, along with their email address and the password each will use to log in. Click on ‘Generate’ if you would like BrightPay to create employee passwords for you.

7) You are now ready to connect your employer file to BrightPay Cloud. Click ‘Finish’ to complete the process, followed by ‘Close’.

b) Using 'Employee Self-Service Options' within your BrightPay software

1) Within your BrightPay software, open the company you require and click the Cloud icon in the top right hand corner of the screen.

2) Enter your BrightPay Cloud login details and click ‘Sign In’.

3) Next, select 'Employee Self-Service Options' under the Cloud icon.

4) Under 'Employee Access', confirm the employees who will have access to Self Service, along with their email address and the password each will use to log in. Click on ‘Generate’ if you would like BrightPay to create employee passwords for you. Click 'Save' on completion..

5) Under 'Payslip Availability', select when you would like finalised payslips to be made available to the employees and click ‘Save’ on completion.

You are now ready to send invitation emails to your employees to notify them that they now have access to the Self Service portal, where they can access their payslips and other payroll documents, view their calendar and request annual leave, and view/update some of their personal details. 

Sending Self Service Invitation Emails

1) Log in to your BrightPay Cloud account and access the employer in question within 'Employers'.

2) Click 'Employees' - here you will find the employees that are within the BrightPay employer file that has been connected to BrightPay Cloud.

3) At the top right of the screen, click 'Send Invitation Emails'. 

4) Select each employee that you would like to send a personalised email to with an overview of Self Service and instructions on how to log in.

Please note: employees for whom self service has not been enabled will not be available for selection.

5) Click 'Send to Selected Employees' when ready and click 'OK'.

All employees selected will be sent a welcome email containing instructions on how they can log in to their own self service portal.

Editing/ Disabling Self Service for an Employee

You can enable or disable access to Self Service and set/ change the email address and password for each employee at any time using BrightPay on your computer.

1) Within your BrightPay software, open the company you require and click the Cloud icon in the top right hand corner of the screen.

2) Choose 'Employee Self Service Options'.

3) Make any required changes and click 'Save'.

4) Synchronise your data back up to BrightPay Cloud for the changes to take effect.