HMRC have advised that they are having intermittent issues and delays with RTI submissions and responses. Work is urgently being carried out to fix the issue.

NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2024/25 tax year version.

Disabling/Editing Employee Access to Self Service

You can enable or disable access to Self Service and set/ change the email address and password for each employee at any time using BrightPay on your computer.

 

1) Within your BrightPay software, open the company you require and click the Cloud icon in the top right hand corner of the screen.

2) Choose 'Employee Self Service Options'.

3) Make any required changes and click 'Save'.

4) Synchronise your data back up to BrightPay Connect for the changes to take effect.

Need help? Support is available at 0345 9390019 or [email protected].

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