HMRC have advised that they are having intermittent issues and delays with RTI submissions and responses. Work is urgently being carried out to fix the issue.

NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2024/25 tax year version.

Transferring BrightPay from one PC to another

BrightPay can be transferred to a new PC in a few simple steps.

 

Step 1 - Install the BrightPay software on to your new PC

 

To install BrightPay, simply select 'Download/Upgrade' under the ‘Download’ menu on the BrightPay website. Click on the designated ‘Download’ button for the version you require. 





  • Previous year’s versions can also be found on this screen, if required:


 

Step 2 - Locate and transfer your employer file(s) from your current PC

 

1) On your current PC, double click on the BrightPay Desktop icon to launch the program and to display your starting screen


2) Simply hover over the business name you wish to transfer and make a note of the location that will be displayed in the grey pop-up box

 

 

3) Copy the employer file from this location to a USB key or to a directory/ file server that is shared with the new PC.

4) Repeat steps 2 and 3 if you have more than one employer file to transfer.



Step 3 - Access and open your employer file on the new PC  

1a) If you saved your employer file to a USB key in Step 3 above, simply save this to a location of your choice on your new PC.  For example, go to your local C drive and create a new folder here to save your employer file into – this folder can be renamed to e.g. 'BrightPay Employer Files'

 b) If you saved your employer file to a directory/ file server that is shared with the new PC, simply progress to step 2 below.

2) Double click on your BrightPay Desktop icon to launch the software - there will be no employers listed at this point.

3) To access and open your employer file, select 'Browse…' . Navigate to the location of where your employer file is now saved. 





4) Select your employer file and click Open.

5) If your employer file is password protected, enter your existing password at the prompt.

6) Your employer file will now open at the same point in the payroll as it was left on your previous PC. 

7) Close the employer file to return to your 'Open Employer' screen. 

 

Step 4 - License BrightPay on your new PC

1) On returning to your 'Open Employer' screen, simply click on the wording ‘Trial Version’ at the top right of this screen.

2) Retrieve your BrightPay licence key as issued to you on your BrightPay invoice (this would have been emailed to you on date of purchase) and enter this accordingly.

3) Click 'Activate Licence Key' to activate your new installation of BrightPay. 

 
Successful activation of the licence key will be confirmed on screen, once the activation is within the relevant  user limit for BrightPay.

 

Need help? Support is available at 0345 9390019 or [email protected].

Coronavirus (Covid-19) - Guidance for BrightPay UsersImportant Information for Mac UsersBureau Enhancements - Additional Functionality Bureau Licence Holders (Only)Installing BrightPayOrdering for The New Tax YearImporting From The Previous Tax YearMoving to BrightPay from another payroll softwareEmployer DetailsEmployee DetailsCoding NoticesProcessing PayrollImporting Pay Data using CSV FilePayroll CalendarPayslip TranslationsMaking Corrections to PayrollPre-paying an EmployeeScheduling Future PaymentsSwitching an Employee's Pay FrequencyRTICommon HMRC Error MessagesHMRC PaymentsAnalysisGender Pay Gap ReportingPayroll JournalsStartersLeaversStudent Loan DeductionsPostgraduate Loan DeductionsStatutory PaymentsPensions (outside of Automatic Enrolment)Attachment of EarningsExpenses & BenefitsPayroll GivingDirectorsEmployee CalendarEmployer CalendarHolidaysRates & Thresholds at a GlanceTaxScottish Rate of Income TaxWelsh Rate of Income TaxNational InsuranceEmployment AllowanceApprenticeship LevyNational Minimum/Living WageOff-Payroll Working in the Public SectorMileage Allowance Payments (MAPs)Year EndBacking Up/Restoring Your PayrollBrightPay Licence Terms and ConditionsConstruction Industry Scheme (CIS)Automatic EnrolmentBrightPay ConnectGDPR