HMRC have advised that they are having intermittent issues and delays with RTI submissions and responses. Work is urgently being carried out to fix the issue.

NOTE: You are viewing documentation for a previous tax year version of BrightPay. Click here to view the documentation for the current 2024/25 tax year version.

Automated Cloud Backup

With BrightPay Connect, you don't need to worry about manually backing up your payroll data. When you link an employer to BrightPay Connect, it will automatically be synchronised online as you run your payroll or make any changes.

While signed in to BrightPay Connect, payroll data is automatically backed up every 15 minutes when the employer file is open in the BrightPay software and again when you close out of the employer file. A historical and chronological set of backups is maintained so that a backup can be restored from the cloud at any time.

You can also manually synchronise your BrightPay data to BrightPay Connect at any time by clicking the green cloud icon and pressing the synchronise icon:

 

 

Need help? Support is available at 0345 9390019 or [email protected].

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