Deleting a company from BrightPay Connect will remove alldata from BrightPay Connect for both the employer and employees. Once this action is performed, this data cannot be recovered.
Before deleting a company, it is strongly advised that users ensure they have an up-to-date backup of their payroll data saved elsewhere for the tax years in which they were using BrightPay Connect.
Assistance on how to create a payroll backup from within BrightPay can be found here
Deleting a Company in BrightPay Connect
Sign into your Connect account here by entering your username and password
Select the employer you wish to delete on your home dashboard:
Select Settings at the top right, followed by Delete:
Type in your employer name to match as shown, and click Delete:
Your employer data will now be removed from your BrightPay Connect account.
Simply log out of your BrightPay Connect account when ready to do so.
After completing the above, it is important to ensure that you are also signed out of BrightPay Connect within your BrightPay software.
Open your Brightpay software and on your BrightPay home screen, select the 'Connect' tab, followed by 'Sign Out':
Need help? Support is available at 0345 9390019 or [email protected].
BrightPay's new cloud version is the future. If you are a current BrightPay for Windows/Mac customer, you should consider moving to the cloud version.
If you are a new customer, we highly recommend that you sign up for the cloud version instead of purchasing the desktop version. Annual and monthly pricing plans are available.