We are pleased to announce that BrightPay Payroll Software 2025/26 for both Desktop and Cloud is available to download now.

Connect - New Tax Year FAQs

Please note that Connect will no longer be available for Standard Licence customers of BrightPay for 2025-26.

To assist users of Connect in transitioning to the new tax year, we have compiled a list of frequently asked questions below.

a) Why cannot I send an invitation to a new employee to access their Employee Portal that I have set up in BrightPay 2025-26?

You can only send an invitation to an employee in the BrightPay 2025-26 employer file when the new tax year commences on the 6th of April.

b) Do I have to link my employers in BrightPay 2025-26 to Connect again?

Yes. When you download BrightPay 2025-26 and if you are signed into Connect in BrightPay 2024-25 you will automatically be signed into Connect in BrightPay 2025-26.

There is no option to bulk link each employer to Connect as they may have their individual document availability rules or employee access, so you must link each employer to Connect.

c) Employer files are saved in a shared location, and we have 5 users install BrightPay locally on their computer. One user linked the employer files to Connect but the cloud icon on the 4 other users’ computers shows as orange. Why are they not green?

Each user will have to link the employer files saved to the shared location from their application of BrightPay 2025-26 installed on their local computer to Connect. Once any changes are made in the employer file on any of the devices the changes will synchronise to Connect.

d) When I go to the Reports section in Connect I cannot access the reports for the 2024-25 tax year.

If you have linked the employer in BrightPay 2024-25 to Connect you will see this employer data in Connect. Have you linked the employer file in BrightPay 2025-26 also to Connect?
If you have linked the employer file in BrightPay 2025-26 and are in the reports section in Connect, if you select the Most Recent option there will be an option of 2025-26 once selected then you can run the reports you require for this tax year.

e) I have updated a new employee’s leave in BrightPay 2024-25 but do not see these details in Connect, why?

The new tax year commences on the 6th of April and as the employee is in the 2025-26 employer file, the changes for the employee will not be reflected in Connect until the 2025-26 tax year commences.

f) The P60s or P11Ds are not showing in Connect for employees.

Have you finalised all pay periods for the employees for the tax year in BrightPay? If so, can you please re-open the last payslips in 2024-25 and finalise them again and then synchronise the employer to Connect? You should see the P11d for the employee in Connect under the Documents tab in the Employee's profile.

Need help? Support is available at 0345 9390019 or brightpayuksupport@brightsg.com.

25-26 BrightPay - System Requirements 25-26 BrightPay - Download Introduction to BrightPay Important Information for Mac Users Starting the New Tax Year

Ordering for the new Tax YearHow do I start processing 2025-26 payroll?Importing From 24-25 BrightPay Starting the new tax year - FAQs

Importing From The Previous Tax Year Installing BrightPay

Installing the software on to your PC Setting Up BrightPay for Multiple Users Download Sample Employer Files Transferring BrightPay from one PC to another

Moving to BrightPay from another payroll software

Preparing for your move to BrightPay - Useful Guidance Methodology used in BrightPay Importing Employers - List of Employer Data that can be Imported into BrightPay Importing Employees - List of Employee Data that can be Imported into BrightPay Moving to BrightPay mid-year - Recoverable Amounts to Date Moving to BrightPay mid-year - Employment Allowance Moving to BrightPay - Continuing Auto Enrolment from a previous software Moving to BrightPay mid-year - Directors Importing from 12Pay Importing from Access Payroll Importing from Capium Importing from HMRC Basic PAYE Tools Importing from IRISImporting from Kashflow Importing from Keytime Importing from MoneysoftImporting from MyPAYE Importing from Opera Importing from Payroo Importing from Pegasus Importing from Qtac Importing from Quickbooks Importing from SAGEImporting from Star Importing from Xero Importing using a CSV File - Other software Importing using an FPS File - Other Software

Bureau Enhancements - Useful Functionality for Bureau Licence Holders

BrightPay Startup Window Client Details Agent Settings Exporting Client Documents Batch Processing PayrollBureau Statistics Report Importing Multiple Employers from CSV File Updating Existing Employee Details from a CSV File Importing Saved Reports from another BrightPay Data File

Employer Details

Adding a New Employer Adding/ Amending Employer Details Adding/ Amending Departments Adding/ Amending Hourly Rates Adding/ Amending Daily Rates Adding/ Amending Piece Rates Adding/ Amending Addition Types Adding/ Amending Deduction Types Adding/ Amending Savings Schemes Adding/ Amending Bank Accounts Employer Calendar

Employee Details

Personal Employment Starter/Leaver Payment Tax, NICs, RTI HR, Other Generating Employee Works Numbers Employee Count Report Employee Address Labels Adding New Employees from a CSV File Updating Existing Employee Details from a CSV File

Coding Notices Payroll Calendar Processing Payroll

Setting your Payment Schedule Weekly Payroll Fortnightly Payroll 4-weekly Payroll Monthly Payroll Quarterly Payroll Annual/Yearly Payroll Period Summary View (Payroll Preview)Net to Gross Payments Allocating An Employee's Pay across more than one Department Additions and Deductions Processing Pension Deductions (outside of AE)Setting a Pension AVC to repeat Adding a Note to Employee Payslips Pre-paying an Employee Zeroising Payslips (Batch Operation)Setting pay items to auto-zeroise Finalising Payslips Childcare Vouchers

Importing Pay Data using CSV File

Importing Periodic Payments using CSV file Importing Daily Payments using CSV file Importing Hourly Payments using CSV file Importing Additions using CSV file Importing Deductions using CSV file Importing Notes using CSV file Importing Payments, Additions & Deductions in a single CSV File

Distributing Payslips

Printing Payslips Emailing Payslips Exporting Payslips Customising Payslips

Paying Employees

Paying Employees by Cash Paying Employees by Cheque Paying Employees by Credit Transfer & Creating a Bank File Paying Employees using Modulr

Reporting Contracted Hours - Hourly Bands for FPS Full Payment Submission (FPS)Additional Full Payment Submission Employer Payment Summary (EPS)NINO Verification Request (NVR)RTI - Additional FunctionalityNew RTI Requirement from April 2022 - CIS Deductions Suffered

Common HMRC Error Messages Analysis

Saved Reports Creating a New Report Viewing Reports Editing Reports Saving Reports Printing/Emailing Reports Exporting Reports Importing Saved Reports from another BrightPay Data File

Payroll JournalsHMRC Payments

Recording Payments to HMRC P30 & P32 Paying HMRC using Modulr Paying HMRC - Useful HMRC Guidance

Making Corrections to Payroll

Re-opening Payslips Re-defining Schedule of Periods

Scheduling Future Payments Switching an Employee's Pay Frequency Directors

Setting Up a Director Directors' NIC Directors appointed during the Tax Year

Off-Payroll Working (IR35)Starters

Setting up a new employee mid-year New Starter Checklist Tax Codes to use for New Employees New Starters and Recruitment Templates

Processing a Leaver Printing/Emailing/Exporting a P45 Processing Payments After Leaving

Student Loan Deductions Postgraduate Loan Deductions Attachment of Earnings

Attachment of Earnings (Northern Ireland)Child Support Deductions from Earnings Order (DEO)Civil Judgment Debt Attachment of Earnings Order (County Court)Council Tax Attachment of Earnings Order (CTAEO) - England Council Tax Attachment of Earnings Order (CTAEO) - Wales Current Maintenance Arrestment (CMA)Direct Earnings Attachment Earnings Arrestment (EA) (Scotland)Magistrates Court Attachment of Earnings Order Maintenance Attachment of Earnings Order Other Attachment of Earnings Orders Attachment Order Summary Report

Expenses & Benefits

Expenses & Benefits - Overview Expenses & Benefits - Setting the Tax Accounting Method Applying an Expense or Benefit in BrightPay Expenses & Benefits - P11D & P11D(b) End of Year Return

Pensions (outside of Automatic Enrolment)Payroll Giving Year End

Year End - Frequently Asked Questions Year-End Procedure for Tax Year 2024-25 - 5 Step Guide Year-End Checklist for Tax Year 2024-25 Year End - Support Hub

Rates & Thresholds at a Glance

Rates & Thresholds 2023-24 Rates & Thresholds 2024-25

Tax Codes - Overview

Mileage Allowance Payments (MAPs)Employment Allowance Apprenticeship Levy Termination Awards & Sporting Testimonials Gender Pay Gap Reporting Leave Reporting & Employee Calendar

Employee Calendar - Overview Defining and Setting Custom Leave Types on Employee Calendar Recording Employee Leave on the Calendar Batch Processing of Employee Leave on the Calendar Adding Notes to Calendar Entries Viewing/Printing Employees' Annual Leave Entitlement Calendar Report

Annual Leave Entitlement Methods in BrightPay Adjusting an Employee's Leave Entitlement Recording an Employee's Annual Leave Batch Processing of Employee Annual Leave on the Calendar Viewing/Printing Employees' Annual Leave Entitlement Processing Holiday Pay Annual Leave Request Form Holiday Entitlements - Useful Information

Payslip Translations Backing Up/Restoring Your Payroll Construction Industry Scheme (CIS)

CIS Overview Contractor Details Adding Subcontractors Subcontractor Registered Details Subcontractor Additional Details Subcontractor Payment Details Subcontractor Notes Subcontractor Verification Request Importing Subcontractors from a CSV File Updating Existing Subcontractor Details from a CSV File Processing Subcontractor Payments Finalising Subcontractor Payments Monthly Return Re-opening Subcontractor Payments (Corrections)Payment & Deduction Statements Paying SubcontractorsZeroising Payments Importing Subcontractor Pay Data using CSV FileYear End Statement CIS - VAT Domestic Reverse Charge New RTI Requirement from April 2022 - CIS Deductions Suffered

BrightPay Connect

BrightPay Connect - Overview Registering for BrightPay Connect Linking an Employer to BrightPay Connect Customising your BrightPay Connect Account Assigning a New User in BrightPay Connect Editing/Deleting a User from BrightPay Connect Standard Users - Invite and Manage Users Enabling Employee Access to Self Service Configuring Employee Self Service Options Disabling/Editing Employee Access to Self Service Inviting Employees to use Self Service Automated Cloud Backup Restoring from a Cloud Backup Two Factor AuthenticationEmployer Self Service PortalEmployee Self Service PortalConnect for Bureaus - New featuresBrightPay Connect - Terms of Service Connect - MultiUser EnhancementsConnect - New Tax Year FAQs Deleting a Company in BrightPay Connect

Frequently Asked Questions GDPR and BrightPay GDPR and the Payroll Bureau Data Processor Agreement

Bright Terms and Conditions and BrightPay End User Licence Agreement Bright ID

Order BrightPay using your Bright ID

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