Connect v Cloud

BrightPay Connect vs BrightPay Cloud – Understanding the Difference

As BrightPay evolves, we know there's some confusion between BrightPay Connect and BrightPay Cloud. While both are payroll tools, they are two separate products with different functions and structures.

Important: Connect and Cloud Are Separate Systems

Moving to BrightPay Cloud means making a complete switch from BrightPay Desktop and BrightPay Connect. These platforms may seem similar, but they are built on entirely different systems and do not integrate with each other.

• BrightPay Connect is an add-on for BrightPay Desktop, offering cloud backups, employee self-service, and document sharing. Payroll processing still happens on your local desktop.
• BrightPay Cloud is a fully standalone, browser-based platform where all payroll processing and management happens online.

Why This Matters:

• They do not share data or sync.
• There is no live connection between the two.
• Once you move to Cloud, you should complete all payroll there.

We recommend treating BrightPay Cloud as a new platform. You can migrate your payroll data from Desktop, and we’re here to help with that transition.

Frequently Asked Questions (FAQ)

Q: Can I keep using Connect while trying out BrightPay Cloud? 

A:While you can access both, they don’t sync. We advise using only one platform at a time to avoid duplication or confusion.

Q: Can I migrate data from Desktop to BrightPay Cloud?
A:Yes, migration tools are available, and we can assist you through the process.

Q: Is BrightPay Cloud more expensive?
A:It includes full payroll functionality, automatic backups, multi-user access, and more — it's a full system, not just an add-on.

Q: Will Desktop & Connect continue to be supported?
A:BrightPay Desktop and Connect will be supported until the end of the 2025/26 tax year.

Transition Checklist: BrightPay Connect vs BrightPay Cloud

Step                                              BrightPay Connect               BrightPay Cloud

Need help planning your move? Please visit here for step-by-step guidance and migration resources.