Starting in the 2026/27 tax year, BrightPay will be exclusively cloud-based. The desktop version will no longer receive updates, support, or legislative compliance.
Bright’s cloud solutions offer enhanced functionality, security, and a modern payroll experience. To stay at the forefront of innovation, we are focusing our development on advancing the platform, ensuring a seamless transition for users.
Please see our Frequently Asked Questions about moving to BrightPay cloud, feature comparison, Connect and support. Our download our pdf version here.
Q How much does BrightPay’s cloud software cost?
A With BrightPay’s cloud software, the pricing works off your highest recorded number of employers and employees, so the pricing will be unique to each business. Use our pricing calculator to work out how much you would pay for your 2025/26 BrightPay cloud.
Q How can I pay for BrightPay cloud?
A You have two options to choose from when paying for your BrightPay. You can choose to pay annually or you can choose to be billed monthly.
Monthly subscription
Monthly payments are due and payable monthly in arrears by Direct Debit on the 4th of the following month or the next working day, based on the highest recorded number of employers and employees in that month (starters and leavers included). Payments are taken automatically each month.
Annual payment
Annual payment plans are payable on the 4th of the following month based on the highest recorded number of employers and employees you wish to pre- pay for the next 12 months. A discount will apply to annual payments. Please note your 12-month payment will be automatically renewed each year unless you cancel before the renewal date.
*Additional usage that is higher than the annual payment plan will be charged based on monthly subscription prices with overage payments taken automatically each month.
Q How do I switch to BrightPay cloud if I’ve already purchased a BrightPay for Windows 2025/26 license?
A If you’ve purchased a BrightPay for Windows 2025/26 license but want to move to BrightPay cloud from April, you can request a pro-rata refund for your desktop license. Your BrightPay cloud subscription will then be billed on the 4th of the following month, based on whether you choose to pay monthly or annually.
Need help? Support is available at 0345 9390019 or brightpayuksupport@brightsg.com.