To assist users in completing the 2024-25 tax year and transitioning to tax year 2025-26, we have compiled a list of frequently asked questions below.
a) What steps do I need to complete to finalise the 2024-25 tax year?
b) How do I issue P60s to employees?
c) How do I notify HMRC that the last RTI submission is my final submission for the tax year?
d) Do I have a week 53 in the 2024-25 tax year?
e) When will 25-26 BrightPay be available?
f) Is it ok to import my data into 2025-26 BrightPay before my payroll is finished for the 2024-25 tax year?
g) Why is 2025-26 BrightPay downloading as a 60-day free trial - I have already purchased a licence?
h) How do I install 25-26 BrightPay for the new tax year?
i) How do I import my data from 2024-25 BrightPay into 2025-26 BrightPay for the new tax year?
j) Do I need to send a new Employer Payment Summary to HMRC to claim the Employment Allowance?
k) How do I sign into Connect for the new tax year?
* Please note Connect is no longer available for Standard licence users for 2025-26.
l) Why do I receive HMRC error 6010 when I try to submit a P11D(b) for the 2024-25 tax year?
Need help? Support is available at 0345 9390019 or brightpayuksupport@brightsg.com.